Difference between contacts, users, and accounts

    • super bap
      Participant
        # 2 years, 9 months ago

        I would like to know the differences in the tables corresponding to users, accounts, and contacts.

        thanks a lot.

      • laravel-bap
        Keymaster
          # 2 years, 9 months ago

          Hi,

          Users – Are users of application that can login and perform actions. Records can be assigned to them and only they see assigned records.

          Contacts – Are persons, buyers of goods & services. Contact can have multiple-emails, can be in campaign, can have call-log (in call center case), deals, tickets, orders, invoices, assets (physical or virtual), quotes, documents, comments, attachments.

          Accounts – Are companies that can collect contacts. Accounts can have tickets, call-log, deals, quotes, orders, invoices, documnts, campaings, service contracts, assets, comments, attachments.

          This is multi-purpose crm you can use this as crm for marketing, crm for online shop, crm for lead collecting, call-center etc.

        • super bap
          Participant
            # 2 years, 8 months ago

            Then … Is a contact also a user?

          • laravel-bap
            Keymaster
              # 2 years, 8 months ago

              Hello,

              in CRM contact is not user. Different table only to store contacts data.

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