Difference between contacts, users, and accounts

  • super bap
    Participant
      # 2 months, 3 weeks ago

      I would like to know the differences in the tables corresponding to users, accounts, and contacts.

      thanks a lot.

    • laravel-bap
      Keymaster
        # 2 months, 3 weeks ago

        Hi,

        Users – Are users of application that can login and perform actions. Records can be assigned to them and only they see assigned records.

        Contacts – Are persons, buyers of goods & services. Contact can have multiple-emails, can be in campaign, can have call-log (in call center case), deals, tickets, orders, invoices, assets (physical or virtual), quotes, documents, comments, attachments.

        Accounts – Are companies that can collect contacts. Accounts can have tickets, call-log, deals, quotes, orders, invoices, documnts, campaings, service contracts, assets, comments, attachments.

        This is multi-purpose crm you can use this as crm for marketing, crm for online shop, crm for lead collecting, call-center etc.

      • super bap
        Participant
          # 2 months, 2 weeks ago

          Then … Is a contact also a user?

        • laravel-bap
          Keymaster
            # 2 months, 2 weeks ago

            Hello,

            in CRM contact is not user. Different table only to store contacts data.

          You must be logged in to reply to this topic.